Here's how to get help about all things Act-On.
Act-On login page
- Go to https://www.actonsoftware.com/acton/account/login.jsp and add it as a bookmark in your browser.
- Visit the Start page within Act-On and find the Resources section. Bookmark these links for easy access.
Act-On UniversityYou're in the University right now!
- Read articles about the Act-On platform
- Follow steps and user guides to manage your account
- Register for New User Boot Camp
- View self-paced video courses at any time
- Learn how your marketing peers use Act-On
- Share your best practices
The team at Act-On
Customer Success Manager (CSM)
- They are your account reps who can connect you to more resources and help you be successful.
- They will get acquainted with your business goals to help you achieve maximum return on your investment.
- They will conduct ongoing account reviews to ensure your success.
Account Manager (AM)
- They will help implement any changes to your Act-On agreement.
- They can help will ensuring alignment with the sales team.
- They can help show your sales team how they can use sales-specific Act-On features to close deals faster!
- Your Account Manager has sent an email to your primary account contact with their contact information.
Professional Services (PS)
PS can support with issues like:
- I don't have enough time to create email templates.
- Where do I start with marketing automation?
- How do I get better conversion rates?
- If you run into bugs, errors, or technical setup issues, Act-On Support is here for you.