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Act-On Software

Set User Privileges

Act-On Administrators have a slightly higher level access than traditional Marketing Users.  One of the main differences is Administrators can set specific user privileges for each Marketing User.

Follow the steps below to setup user privileges:

  • Click Settings, and click User Privileges.
  • Click the checkbox to Enable or Disable the appropriate privileges below for each user.
  • Click OK as you enable/disable each privilege.

 

Privileges

 

Admin

Act-On Administrators can provide administrator privileges to other Marketing Users.

Lists - Create, Delete, Download

Act-On Administrators can enable/disable other Marketing Users from creating a new list, deleting current lists, and/or downloading lists into Excel/CSV.

Content - Create, Delete

Act-On Administrators can enable/disable other Marketing Users from creating or deleting Email Templates, Landing Pages, and Forms.

If a user does not have the privilege to create Email Templates, the user still has the ability to create a one-off email campaign via Outbound > New Message.

Programs - Create, Delete

Act-On Administrators can enable/disable other Marketing Users from creating or deleting Automated Programs and List Maintenance Programs.

Emails Sent By Others - View, Manage

Act-On Administrators can allow/prevent other Marketing Users from viewing and managing emails sent by other Users.

By disabling the Manage feature and allowing the View feature for a user, the users are able to view sent message reports sent by other users as well as create new messages from previously sent emails.

Allow/Not Allowed to Launch Emails

Act-On Administrators can specify if each user is able to launch their own email campaigns or if the email campaigns require the approval of an Act-On Administrator.

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