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Act-On Software

Showing Download Statistics for Reports

AUDIENCE: Administrators, Marketing Users

View reports containing download statistics for messages with attachments.

Follow the steps below to learn how to view download statistics for attachments in email messages:

  • Click Outbound, and choose Sent.
  • Click the message title, and click Reports.
  • Click Go To Full Report.
  • Click Total Times Clicked.
  • Click the pie chart to see statistics about specific clickthroughs, including attachment downloads.
  • Click on a row in the legend next to the pie chart to restrict the table to a specific clickthrough. Click the Show All link to restore the table.
  • Move the pointer over a row under the Name or Detail columns to see who clicked and what they clicked.
  • Click on a row to see the activity history for that address.

 

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