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Act-On Software

Creating a New Message Using the Blank Template Option

AUDIENCE: Administrators, Marketing Users
OBJECTIVES: Learn how to create an email message using a blank template

Email messages are a great tool for conveying information to prospects as well as existing customers. You can use Act-On to create email messages that incorporate many of the other features available in the software.

Your messages can link to forms, landing pages, webinars, documents, as well as create a series of messages to be sent out automatically as part of a program.

The steps below explain the options that are available when you create an email message.

To Create a New Email Message Within Act-On, Starting With a Blank Message:

  • Click Outbound > New Message.
  • Act-On first prompts you to choose a starting point for your new message. You have six choices in the window that appears.
  • Click Start With a Blank Message

By choosing Start With a Blank Message, Act-On will create a message with a Header, Logo Greeting Block, Rich Text Block, Signature Block, and a Footer. You can customize these blocks using the drag-and-drop message builder.


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