Skip to main content
Act-On Software

Setting Up a Facebook Username

AUDIENCE: Administrators, Marketing Users
OBJECTIVES: Understand potential issues with connecting Act-On and Facebook

If your custom Facebook username redirects you to the login screen instead of your Facebook page, it means that there are restrictions on the page.

Potential restrictions include age restrictions, country, etc.. This will not allow a connection to Act-On under the Competitors tab. You will need to remove any restrictions for Act-On to gather the data from the page.

  • Was this article helpful?