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Act-On Software

Exporting Contacts and Other Lists

AUDIENCE: Administrators, Marketing Users
OBJECTIVES: Export your Act-On lists into Excel or CSV format


Once a list is uploaded or imported into Act-On, you can continue to export these lists into Excel or CSV format files.

Follow the steps below to export contacts and other lists from Act-On:

  • Click Contacts, and choose Marketing Lists.
  • Select the list or segment and click the green arrow on the right.
  • Select Import/Export > Download to Excel or Download to CSV.
  • Choose to view or save the listed records in an Excel-compatible format.

To download opt-outs, hard bounces, or soft bounces, follow the steps below:

  • Click Contacts > Other Lists, and choose Bounces & Opt-Outs from the menu.  
  • Select the list and choose Download.  
  • You will be prompted to save or open the CSV file.
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