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Act-On Software

Removing a Conference Number for Existing Webinar Messages

AUDIENCE: Administrators, Marketing Users
OBJECTIVES: Remove a conference number from existing webinar confirmation and reminder messages

If you change or remove your conference numbers in WebEx, any future events you create through Act-On will reflect your current information.

For any existing events that still refer to the number on the Act-On side, you can edit your webinar confirmation and reminder messages to remove the number.

  • Click on Automation, and choose Webinars.
  • Click on the webinar title.
  • Hover over the message in question and click Edit.
  • Add a new Time & Place block that contains the same event information as the Webinar Information block.
  • Delete the Webinar Information block. (Note: This block is not editable in itself.)
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