These From addresses are sometimes referred to as Friendly From addresses. They are separate from the Envelope From address.
Examples of these addresses are email@example.com or firstname.lastname@example.org. There is no limit to the number of addresses that can be added, and they do not use any of your Marketing User licenses.
To set a new From Address:
- Click Settings, then Other Settings
- Click From Addresses
- Click Add From: Address
- Enter the information in the requested fields
- Click Add
- To set this address as the default for your account, click the button in the Default column
Important: If this address uses a new domain that has not yet been used in Act-On, additional setup is required.
Act-On will send a verification email to that inbox, so please click the verification link to confirm. Once the email is confirmed, you can start using it as a from or reply to address.