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Act-On Software

Sending Emails from Previous Messages


You can create a new email message from a previously-sent message from within the Sent page. You also have the ability to add recipients and consolidate the sent email report instead of sending a separate email.

New email from a previous message

  1. Click Outbound Sent
  2. Click New Message, and select Start From A Sent Message.
  3. You can also hover over a previously-sent email message, and click New to begin using the email composer

New recipients on previous message

  1. Click Outbound Sent.
  2. Hover over a previously-sent email message, click the down-arrow.
  3. Click Add Recipients & Resend
  4. Click OK.
  5. Identify the list that you want to add to the previously-sent message.
  6. Click Next, and review the email message.
  7. Click Next, and send the email immediately or schedule it to be sent at a later time.
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