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Act-On Software

Defining a Blank Email Template

AUDIENCE: Administrators, Marketing Users
OBJECTIVES: Develop a blank email template that can be used as a starting point for each new email message you create

To begin composing a new message in Act-On, you have the ability to start with a blank message. By default, Act-On's Blank Message template provides a good starting point to begin composing your email message.

This template can also be customized based on what you want other users to immediately see and use when they create new messages using the Blank Message template.

Follow the steps below to customize the Blank Message template:

  • Click Content Email Templates.
  • Click Actions > Blank Message Setup.
  • Click OK to continue.
  • In the email composer pop-up, enter a new template name, From Address, Reply-To Address, Subject Line, Stationery, Font/Font Size, Logo, Padding, and Category.
  • Modify the email header and footer if necessary.
  • Edit, delete, or add any additional Smart Blocks.
  • Click Save.

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