Skip to main content
Act-On Software

Generating Form Alerts


Form submission alerts enable a specified individual to be alerted via email when an Act-On form is submitted.

How Form Alerts Work

The alert email will contain all information included in the form submission, as well as a timestamp. You can also choose to add the visitor's location based on IP address.

You can enter individuals manually to receive a form's alerts, or you can use one of these automated options:

Set up in New Forms

  1. Navigate to Content > Forms
  2. Edit an existing form or create a new form
  3. Click Properties
  4. Scroll down to Alerts


Please note:

geoIP bases a person's location based on the general geographic location usually associated with their IP address. Individuals using a VPN service or some ISPs may use an IP from outside their region, so geoIP may not always be accurate.

Set up in Classic Forms

To add or change form submission alerts:

  1. Navigate to Content > Forms
  2. Edit an existing form or create a new form
  3. Click Next
  4. Scroll down to Alerts


  • Was this article helpful?

Have a question about this topic?

Ask the community!